Privacy Policy

📋 Overview

This Privacy Policy explains how Postiz Tiusclaw ("we," "us," or "our") collects, uses, and protects your personal information when you use our social media management platform at postiz.tiusclaw.com.

By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and handling your data transparently.

📦 Information We Collect

We collect information you provide directly to us and information generated through your use of our services:

• Account Information: Name, email address, and password when you register
• Profile Data: Organization name, profile picture, and preferences
• Social Media Credentials: OAuth tokens for connected social accounts (stored securely, never passwords)
• Content: Posts, media, captions, and scheduling data you create
• Usage Data: Log data, IP address, browser type, pages visited, and interaction patterns
• Payment Information: Processed by third-party payment providers; we do not store card numbers

⚙️ How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Postiz Tiusclaw platform
• Publish and schedule content to your connected social media accounts
• Process transactions and send related notices
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Improve, personalize, and expand our services
• Monitor and analyze usage patterns to detect and prevent abuse
• Comply with legal obligations and enforce our Terms of Service

🔗 Social Media Integrations

When you connect a social media account (TikTok, Instagram, X, etc.), we receive OAuth access tokens that allow us to publish on your behalf. We use these tokens only to perform actions you explicitly request.

We do not sell access to your social accounts, share your tokens with third parties outside the scope of providing our service, or post content without your instruction.

You may disconnect any social account at any time from your dashboard, which revokes our access tokens immediately.

🔒 Data Security

We implement industry-standard security measures to protect your information:

• All data is encrypted in transit using TLS/HTTPS
• Sensitive credentials are encrypted at rest using AES-256
• Access to production data is restricted to authorized personnel
• Regular security audits and vulnerability assessments

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

🌍 Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service Providers: Trusted vendors who assist in our operations (hosting, email, payment processing), bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any other purpose with your explicit consent

⏱️ Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We will respond within 30 days.

Some data may be retained for a limited period after deletion if required by law or for legitimate business purposes such as fraud prevention.

👤 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data in certain circumstances
• Withdrawal: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at the email address below.

🍪 Cookies

We use cookies and similar tracking technologies to enhance your experience. These include session cookies (essential for login), preference cookies (to remember your settings), and analytics cookies (to understand usage patterns).

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.

📧 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Platform: Postiz Tiusclaw
• Website: postiz.tiusclaw.com
• Privacy Requests: Use the account settings page to submit data requests

We will respond to all privacy-related inquiries within 30 business days.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above. We encourage you to review this policy periodically.

Continued use of our services after changes take effect constitutes your acceptance of the revised policy.